Doesn't Servicebox Recognise All Vins?

[feb 47]

I went to the local dealer and when I gave him my VIN he told me the car is too old and is not recognised

I tried it at home and I get the same error "Unknown vehicle "

Doesn't servicebox recognise all VINs?

 

Cheers.

 

P.S. Could someone confirm that the correct downpipe/front exhaust section for a 1.9 Gti with a 2-piece exhaust system is 1704.95 ?

It looks like it but the guy at the counter was telling me it is the wrong part

Edited December 6, 2011 by feb

[thug pug 7 1 Cars]

It only knows vehicles from about 1997 onwards depending on which model.

 

Rab E.

[joshsnoad 2]

yer 1704 95 is the right number as long as your car is 1990 onwards. if pre 1990 its 1704 46. hope this helps. josh

[welshpug 1,657]

he may be thinking it should have a cat if you're out in Germany at the moment?

[S@m 156]

It only knows vehicles from about 1997 onwards depending on which model.

 

Rab E.

 

Not true, servicebox recognises my '88 405 Mi16 VIN fine, just as citroen service recognises old ones. Not to mention various peugeots i have worked on from the early 90's

[welshpug 1,657]

it might not if its from a different country.

[feb 47]

he may be thinking it should have a cat if you're out in Germany at the moment?

 

I clarified to him that no CAT is needed but I think he got the engine codes wrong. He was thinking JAZ is the 128bhp version.

Next task is how to explain if an OE ehxaust has the split

[feb 47]

it might not if its from a different country.

 

But I tried service box at home and I got the same error.

What country have you guys got your account setup for?

I think mine's setup for Canada

Edited December 7, 2011 by feb

[welshpug 1,657]

that will be it, they didn't sell the 205 there!

 

mine is set for the uk, you may need to create a new account, if you do you'll have to use a new email address, no need for a vat code.

 

 

indeed the 9JA is non cat not the AZ (or J1) the o.e pipe SHOULD have the split downpipe...

[Alan_M 66 1 Cars]

that will be it, they didn't sell the 205 there!

 

mine is set for the uk, you may need to create a new account, if you do you'll have to use a new email address, no need for a vat code.

 

 

Is that all you need for a new account on Servicebox?

 

What do you put down when asked if you're a pro mechanic, other pro mechanic or other pro?

 

What company?

[chipstick 382 1 Cars]

Make out you are whoever you want to be.

 

This is your chance to pretend to be whatever you want for a few seconds. Make it a good one!

[welshpug 1,657]

no need, just put your own details in.

[chipstick 382 1 Cars]

Where would the fun be in that!

[feb 47]

no need, just put your own details in.

 

Isn't it "safer" to put some other details in or doesn't anyone check the database?

Or does it not matter? Are the data used for statistical only reasons then?

Edited December 7, 2011 by feb

[welshpug 1,657]

why?

[S@m 156]

I have used french VINs with my uk citroen service account, but then maybe thats just because its still european. One thing i have noticed with older models is that entering the VIN doesnt really filter the right parts anyway, so it doesnt help. 205's/BX's are notorious for this.

 

Sam

 

EDIT - and don't worry about the details you enter, its not as if citroen/peugeot care that you are using their system, afterall you still have to get the parts listed from them!

Edited December 7, 2011 by Sam306

[pug_ham 244 3 Cars]

You shouldn't need to create another account afaik, just go into the account settings & change your country to the UK.

 

Mine works fine that way & as said, no need for a vat code etc.

 

g

[chipstick 382 1 Cars]

^ That's correct actually. Mine was in the wrong country and I was able to change it in settings.

[thug pug 7 1 Cars]

Not true, servicebox recognises my '88 405 Mi16 VIN fine, just as citroen service recognises old ones. Not to mention various peugeots i have worked on from the early 90's

 

 

The UK data base is pretty poor up until then it may recognises the VIN but any partsman/Tech worth his salt will not trust sericebox and do searches manually and on top of this servicebox has also a lot of wrong parts pages listed for older models

.

For example some pages will only show 91 on model year part numbers for 205 but when you check the old microfiche the unto 91 model year parts/numbers are different and some are still available.

 

Rab E.

[feb 47]

Thug pug, do you have access to the microfiche?!

[S@m 156]

The UK data base is pretty poor up until then it may recognises the VIN but any partsman/Tech worth his salt will not trust sericebox and do searches manually and on top of this servicebox has also a lot of wrong parts pages listed for older models

.

For example some pages will only show 91 on model year part numbers for 205 but when you check the old microfiche the unto 91 model year parts/numbers are different and some are still available.

 

Rab E.

 

 

Worry not i am a parts man who (thinks he) is worth his salt, so i do search manually, as long as you have a grasp of the various engine codes then you are usually alright. And all i have is the citroen microfiche - although i am yet to dust it off!

[Alan_M 66 1 Cars]

no need, just put your own details in.

 

So what do you stick down for Company? Do you just make it up?

[S@m 156]

So what do you stick down for Company? Do you just make it up?

 

Just made mine up.

[thug pug 7 1 Cars]

Thug pug, do you have access to the microfiche?!

 

Yip, I am a Master Tech at Robins and Day.

 

Rab E.

[feb 47]

Pm sent