Rad Pipe

[Jake_GTI 0]

can anyone tell me where i can get a replacement for the metal pipe that the lower radiator pipe goes into? mine is rusty as hell and one of the mounts snapped so i want to replace it!

[dumbiron 0]

Peugeot themselves, ebay

[GLPoomobile 958]

And if you fancy reading a newspaper after replacing it, you'll find a selection at the local newsagents or supermarkets

 

 

 

 

 

 

 

 

 

 

 

Think about it

[d7ve_b 44 1 Cars]

Ouch.

[Jake_GTI 0]

Lol fair play!! What is it even called? I have no idea what to ask for!

[smithy 1]

Lol fair play!! What is it even called? I have no idea what to ask for!

 

the lower steel coolant pipe. that goes between rad and rear water housing.

 

if i were you i would also change the 2 rubber hoses while you got it stripped.

[GLPoomobile 958]

I'm sure Welshpug will be along in a moment with the part number for it.

 

They're always on eBay. Sure, it'll be a few quid more expensive, but sometimes it's worth it when Pug parts departments just want to piss you about. Sorry, we can't trace it without your chassis number. Sorry, it's not in stock and we have to order it in, so you have to pay for it up front, but we won't take payment over the phone, so you have to come down here to order it, and then make another trip back to collect it, and then make another trip after that when we get the wrong part in. Sorry, you can only buy that part in a pack of 5, and we won't split it. Etc etc.

 

They can be utter twats a lot of the time

Edited January 28, 2011 by GLPoomobile

[Jake_GTI 0]

the lower steel coolant pipe. that goes between rad and rear water housing.

 

if i were you i would also change the 2 rubber hoses while you got it stripped.

 

I am already on the case! Got all the hoses, am in the process of replacing my

Engine as mine is dead which is when I noticed it!

[smithy 1]

I am already on the case! Got all the hoses, am in the process of replacing my

Engine as mine is dead which is when I noticed it!

 

he you go one on the flea bay.

 

http://cgi.ebay.co.uk/PEUGEOT-205-GTI-309-...0#ht_500wt_1156

[dumbiron 0]

1307 78

[S@m 156]

Sorry, it's not in stock and we have to order it in, so you have to pay for it up front, but we won't take payment over the phone, so you have to come down here to order it, and then make another trip back to collect it, and then make another trip after that when we get the wrong part in. Sorry, you can only buy that part in a pack of 5, and we won't split it. Etc etc.

 

They can be utter twats a lot of the time

I understand your frustration but here is my small defence of the often useless parts 'advisors' (named for irony!)

 

Being a parts monkey isn't fun at the best of times, largely because people expect you to be able to locate obscure and random parts on old models from memory, the other day a customer got particularly irrate with me because i didnt know the part numbers for 1988 Citroen C25 van door hinges off the top of my head! I do take advance payment over the phone however, forcing people to come down is ridiculous; and you HAVE TO take advance payment because so many people just won't come back if you don't and you end up with loads of stock which PSA will not accept back (they are very selective and if they do accept it they still charge you massive handling charges even when the error was theirs; its surprising how many people dont come back to collect parts even when they have paid up front!) And requiring chassis numbers is just to try and make sure you do get exactly the part you are after, so as not to piss the customer off; however its often irrelevant on the older models because entering a chassis number into ServiceBox doesn't narrow it down like it does on the newer ones. You also have to remember that 99% of customers haven't a clue what part they really need, let alone the exact details of their car and will just ask something like "1.4 206, alternator, how much?" not realising that there are so many variants that its just impossible to say without a chassis number....or a very knowledgable customer. So when we come across an enthusiast who knows exactly what they want, their model, engine code etc. its kind of a surprise...one that i welcome!

 

Mininum quantity rates is the fault of PSA aswell, if someone wants a seal for a BX hydraulic fluid pipe and they only come in a bag of 10, is the parts dept supposed to take a loss just so you can have one? Whilst we have to pay for the other 9 so end up losing on the deal? I admit that most peugeot parts depts are filled with people who just have no clue and their lack of willingness to help is appalling or even just general car knowledge. The reason i ended up with this job is because when i was a customer i used to go behind the counter and look them up myself because the parts guys were so useless; then they offered me the post. So, that is my little rant about the trials and tribulations of being a parts monkey since i am at work with nothing to do!......anyone got a chassis number for me!?

 

Hugely off topic, but why not when you are wasting time and getting paid!

 

Sam

[Jake_GTI 0]

got one

[GLPoomobile 958]

Sam, your defence of your job is like water off a duck's back to me. I'm not ignorant in respect of how the system works, nothing you have said above is new to me.

 

It doesn't change the fact that the system is against the customer, and creates bad service. I appreciate that those doing the job can only do so much to make the customer service experience better, and it's good that you (unlike so many other's) will take payment over the phone for instance. But over the years my experiences with a variety of Peugeot dealers has been below par, with the single notable exception of the very last one I went to quite some time ago in the far reaches of South London. The old boy there was an absolute star, going well beyond the call of duty to try and get me the little black plastic plugs that go in the front wheel arches before you insert the barbed clips on the arch trims. He actually could almost remember the part number for them, despite their relative obscurity within OUR community, let alone the wider Puegeot owning community.

 

I also understand why chassis numbers are requested. But I think that although it's entirely relavant it should not be a crutch to the job. I expect people to think outside of the box, and work with me, not against me. One of the dealers I used to go in East London had a young guy behind the counter who was completely bemused when I kept coming in to order stuff with just the part numbers. He asked me how I'd got them and I said "it's all on Servicebox". He looked at me blankly, and I trued to explain again, but he had no idea what Servicebox is. But at the end of the day, if I go in and want to order something, I accept that the risk of getting the wrong part lies with me and I know I can't get a refund on it (this isn't where my earlier comment about having to go back a third time comes from. I have actually ordered stuff going by the parts depts advice and ended up with the wrong part).

 

Anyway, I think if there's one thing we agree on, it's that the system is terribly flawed and the blame lies with PSA. The dealers obviously have to tow the line or lose money, but ultimately it's the customer who gets screwed. But it clearly creates a nice little niche market for eBay sellers

[muddatrucker 125]

got one

From Peugeot or eBay? I'm just about to buy one from eBay for about £15 - how much did you pay?

[Jake_GTI 0]

From Peugeot or eBay? I'm just about to buy one from eBay for about £15 - how much did you pay?

I paid £15 for mine + p&p

[muddatrucker 125]

I paid £15 for mine + p&p

Sweet, just wanted to make sure it wasn't one of those people who bought it for 20p from Peugeot and sold it 15 on ebay, I'll order one!

[muddatrucker 125]

Does anyone know if the hose that goes onto either end of this is universal? I figured I might aswell buy some new ones for my STDT just incase.

[TOYBOY 1]

They are £14.93+VAT from Peugeot. £17.92 in total, so not much difference Between Pug and E-bay.