New Car Experience.

[JayCC 0]

Last week I decided to trade my Clio Sport 182 in for a 2 1/2 year old Clio R27. My Clio 182 was immaculate, Fully serviced (inc belts etc..) by Renault Specialist.

 

R27 was HPI clear etc..

 

I p/x my Clio and took the rest on finance.

 

After 6 days of ownership, I decided to take the car to my local Arnold Clark for some warranty repair. Dropped it off in the AM and got a call lunchtime. "Sorry Sir, but it appears your car has been in a serious accident. The passenger door is a different colour which has been resprayed, and the chassis has been welded to unsatisfactory standards" They refused to honour any warranty due to this.

 

Me: WTF?!?!

 

 

 

I collected the car (+ engineer report and photos). Took it back to the dealer (independent dealer) where i bought it. I was calm and professional and told him the situation. He kept the car for 5 days whilst he had it inspected.

 

I go down to the dealer today.

 

He has said i can have a refund. However he said he has "sold" my p/x Clio 182. I p/x'd this in for £4700. However he is only willing to refund me £4500 saying "I have taken £200 off because when you go into a dealership with cash instead of a p/x, you have more negotiation potential with price"

 

I said "what the hell has that got to do with THIS deal?" "Refund me the FULL amount"

 

I've already lost the car at a low price (could have sold it privately for £5,000+)

 

He threatend "right, well we will just give you your keys back to the new car, and see you in court, we dont have to do this, its a gesture of good will"

 

I told him "Dont be silly, I know my rights (i've studied the Sale of Goods Act in relation to used cars, and had advice from Trading Standards/ Consumer Direct and a few law friends)

 

However he would not budge.

 

I took the cheque for £4500, without signing anything. I have contacted Trading Standards who have advised me to write back to the dealer and ask for the FULL amount.

 

I suppose i've had a lucky escape getting out of the deal with the R27, but i'm angry i've lost out on a great deal of money on my previous car.

 

I will be taking the £200 situation further (probably through the courts).

 

Anyone else been in a similar situation and may be able to offer advice?

 

 

 

My lesson learnt: ALWAYS pay for a FULL COMPREHENSIVE vehicle check, even when buying a full HPI clear car from a reputable dealer.

[lemmingzappa 75 1 Cars]

Sorry to hear that, I guess now you can spend the money on the 205

 

Let us know how you get on with the rest of the money.

Edited February 17, 2010 by lemmingzappa

[hcmini1989 16]

i would have taken the car and got another key sorted then took it back got the check wait till it cleared then took the car

 

i would allso see if the car goes back for sale then get trading standards down there while its still for sale

Edited February 17, 2010 by hcmini1989

[M@tt 77]

I'd go round his forecourt with a key in your hand and run up the missing £200 in some paintwork modification

[RHULPUG 0]

I'd go round his forecourt with a key in your hand and run up the missing £200 in some paintwork modification

 

Driveby Supersoaker loaded with brake fluid?

[JayCC 0]

I love this forum,

[205007 12]

i`d be telephoning the local paper and radio station with that little story!

[madspikes 41 1 Cars]

i`d be telephoning the local paper and radio station with that little story!

 

that a downer... adds to my belief that the whole motor trade is dodgy!

 

agreed.... or at the very least your might want to mention to the dealer that the local paper is interested in the story....

 

They should be refunding you in full.

 

Mad

[SurGie 54]

I'd go round his forecourt with a key in your hand and run up the missing £200 in some paintwork modification

 

 

That wont help his situation at all if he did that and got caught, this could mean getting a criminal record for criminal damage doing that and tbh getting the money back through the courts will hurt the dealer more in the long run.

[JayCC 0]

Don't worry i wont be doing anything silly. The garage wont be getting my custom and I wont be passing them any custom in the future.

 

They have a lot more to loose, than me loosing £200.

[littlelise 2]

Nightmare, bastards

 

Hope you get your money back, sounds like this garage needs some bad publicity!!